PowerToys will not open when Settings is clicked

See original GitHub issue

Microsoft PowerToys version

v0.49.1

Running as admin

Area(s) with issue?

General, Settings

Steps to reproduce

After running PowerToys as an administrator, click settings in the right click menu in the Taskbar menu.

✔️ Expected Behavior

The settings menu to open.

❌ Actual Behavior

Nothing happens. When looking at Event Viewer, this error occurs:

Message: A JSON parsing exception occurred in [C:\Program Files\PowerToys\Settings\PowerToys.Settings.runtimeconfig.json]: * Line 1, Column 2 Syntax error: Malformed token
Invalid runtimeconfig.json [C:\Program Files\PowerToys\Settings\PowerToys.Settings.runtimeconfig.json] [C:\Program Files\PowerToys\Settings\PowerToys.Settings.runtimeconfig.dev.json]

Attached is the .zip file created by the Bug Report feature on PowerToys.

I have tried uninstalling PowerToys using the apps menu, however it pops up with the error message “The feature you are trying to use is on a network resource that is unavailable.”

PowerToysReport_2021-11-17-16-42-08.zip

Other Software

No response

Issue Analytics

State:
Created 2 years ago
Comments:8 (1 by maintainers)

Top GitHub Comments

1reaction

franky920920commented, Nov 29, 2021

mentioning that it can’t find the “PowerToysSetup-0.49.0x64.msi” file.

Please see the instructions in #14056 (comment) and #14056 (comment) and see if this helps 😃 You are able to get the msi file by these steps.

0reactions

SteelStarlingcommented, Nov 29, 2021

That seems to have fixed it! I managed to uninstall it, and install the newest update, and everything seems to be running smoothly. Thank you for the help, now I can go back to enjoying having PowerToys Run as my search system.