AR is not working on Android devices (couldn't load object)

Description

Attempting to use the model-viewer in our project, and it works wonderfully on desktop and iOS. However, I am unable to get the AR aspect to work on our android devices. Displaying the 3d-objects works fine, but when we tap on the AR button it seems like it attempts to load the Scene Viewer but just displays “Couldn’t load object”.

For the model-viewer src, I have tried using both https://... paths and relative paths to the directory that contains the .gltf file. We currently have three separate 3d-models for testing purposes, and they all have the same issue. Right now we are using the bundled build and adding script tags to the page we want to display the 3d-models.

Live Demo

The following demo is pretty close to what we have on our test page. We have been removing the ‘optional’ js (and required webcomponents-loader.js pertaining to Edge/Firefox support) but decided to leave it in for the demo.

Note that we are in the early stages of implemented 3d-model functionality on our website, and the .bin, .gltf, and .usdz files we currently have are rather large (the model in the demo has a .usdz file that is around 15MB and the .bin file is around 10MB, so at its current state can eat up data plans pretty quickly):

https://entertaining-bosworth.glitch.me/

Browser Affected

• Chrome
• Edge
• Firefox
• Helios
• IE
• Safari

OS

• Android (Galaxy S7 and S10, both Android 8.0+)
• iOS
• Linux
• MacOS
• Windows

Versions

• model-viewer: 0.7.1, although we couldn’t get it to work using 0.7.0 as well